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4 star hotels full#

Exceptional levels of proactive service and customer care.Excellent staffing levels with well-structured and dedicated teams with depth in management levels.

(in addition to the requirement at the 4 Star level)

Wi-Fi or internet connection provided in bedrooms.ĥ Star hotels must meet the following criteria:.

All bedrooms with en suite bathrooms and all with WC and thermostatically controlled showers.

Hotels without restaurants located within easy walking distance of a range of places to eat are required to serve as a minimum snacks/light refreshments in public areas/bedrooms, at least in core hours of between 7am to 11pm.

At least one restaurant, open to residents and non-residents, for breakfast and dinner seven days a week.

Afternoon tea, offer of luggage assistance, meals at lunchtime, table service on request at breakfast.

Once registered, residents should have 24hour access, facilitated by on-duty staff.

4 star hotels full#

24 hour room service, including cooked breakfast and full dinner during restaurant opening hours.All areas of operation should meet the 4 Star level of quality for cleanliness, maintenance and hospitality, and for the quality of physical facilities and delivery of services.Expectation is for higher quality of service levels in all departments and in general higher staffing levels as well as a serious approach and clear focus to the food and beverage offering.(in addition to the requirement at the 3 Star level)

4 Star hotels must meet the following criteria: